Starbucks' new CEO lays out improvement plan | CNN Business

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“Our performance is strong, but our health could be stronger' new Starbucks CEO, Laxman Narasimhan said

During his first earnings call as the new Starbucks CEO, Laxman Narasimhan praised the company for its financial performance. He outlined how he thinks stores can better meet demand. He didn’t mention the unionizaton drive sweeping through stores, however. “Our performance is strong, but our health could be stronger,” he said during a Tuesday analyst call.

. It’s a relatively small number compared to the roughly 9,300 company-operated Starbucks stores in the United States. But Starbucks is putting up a vicious fight. administrative law judge Michael Rosas recently said that Starbucks had displayed “egregious and widespread misconduct” in its dealings with employees involved in efforts to unionize Buffalo, New York, stores, including the first location to unionize. Starbucks said in a statement at the time of Rosas’ order that it is “considering all options to obtain further legal review,” adding that “we believe the decision and the remedies ordered are inappropriate given the record in this matter.

 

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