"Over the past week we have needed to find water to supply the equivalent of an additional four towns the size of Maidstone or Eastbourne every day."
Greg Clark, the Conservative MP for Tunbridge Wells, told The Times:"Their only job is to deliver drinking water."But in my constituency, they have run out of water twice in six months - once just before Christmas when we had a cold snap, and now after a small and unexceptional heatwave."There has been for some time a tendency for people to work more from home. A water company should be able to predict and accommodate for this.
A spokeswoman for the water regulator Ofwat told The Times:"South East Water must do better to predict and manage operational issues, help customers, and engage with them on what is happening and why.