A B.C. company has lost its small claims action attempting to get a man to pay for the online purchase of a $4,500 unicycle that turned out to be defective due to software issues.
McNeil charged the $4,514.35 price tag to his credit card but later said the unicycle was defective after a software update rendered the unicycle inoperable.“I find breached the parties’ agreement to sell a functioning unicycle and Mr. McNeil was entitled to a refund,” B.C. Civil Resolution Tribunal Shelley Lopez said in her July 19 decision.The company denied that but acknowledged the unicycle became inoperable shortly after, when it said McNeil tried to install a software update.