In May, the Let Joe Know team introduced you to Nihar Shah and Shari Young. They each contracted with Lakeside Pools, but after months turned into years and after paying tens of thousands of dollars, their pools still weren't finished.Young shared a similar experience stating they had"been told that from the time that we paid in full, that it would be five, approximately five months to get the pebble tec.
When ABC15 asked Lakeside about the disconnect, the company did not respond but there was progress. Both Shah and Young say their pool interiors were finished. When the initial report aired, the Arizona Registrar of Contractors received 11 complaints against the company. Now, the ROC is investigating at least 43 complaints by homeowners and 3 from subcontractors for non-payment.