Scam calls cost Irish business and consumers €300m a year

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Regulator ComReg says it is working with mobile operators to safeguard consumers and assessing scam text filters

ComReg proposes to require mobile phone operators to implement several technical interventions to combat scam calls and texts.

ComReg in a statement said that, in a bid to help protect customers from scam calls and messages, they were “working with the telecoms industry to put in place safeguards to make it harder for fraudulent calls and texts to be sent to you”. The mobile operator has repaid €140,600 after confirming noncompliance in relation to premium rate services. The issue occurred in October last year where Three charged customers €2.50 per premium text, when they should have charged €2.

 

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