Woman fired after company uses keystroke technology to monitor her work from home

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The Fair Work Commission has rejected an unfair dismissal application by former Insurance Australia Group (IAG) consultant Suzie Cheikho, finding she was fired for a “valid reason of misconduct.

has rejected an unfair dismissal application brought by former Insurance Australia Group consultant Suzie Cheikho, finding she was fired for a “valid reason of misconduct.”

A month later, Cheikho claimed to the FWC her employer had a “premeditated plan to remove her from the business and that she was targeted due to her mental health issues.” On the days she did log on, she had “very low keystroke activity” and recorded zero strokes over 117 hours in October, 143 hours in November, and 60 hours in December.

“I mean, I may go to the shops from time to time, but that is not for the entire day. I need to take some time to consider this and I will put forward a response.” She said she was “confused and shocked” at the data, doubted its accuracy, and said she used other devices than her laptop to log in when she had “system issues.”

 

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