While there are overarching strategic moves that have certainly set us apart, such as our unwavering focus on a niche array of services and our dogmatic commitment to prioritizing culture over profits, these have functioned more as"macro-level" guiding principals than instant panaceas.
Surveying my daily routine and its impact on our overall performance, I can pinpoint a mosaic of 15 to 25 micro-decisions that require my attention, each one capable of steering the work of dozens . On their own, these decisions might seem inconsequential, but they're intricately interwoven with every other business move, setting off a chain reaction with repercussions that may only manifest months or years down the line.
A positive trend in American work-life culture over the last decade is undoubtedly the general acceptance that all of these factors are important and impactful in the workplace. Therefore, every small, seemingly insignificant personal decision we make before, during and after our workday can have significant consequences on our overall business performance.
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