Salesforce Building Toward Artificial General Intelligence For Business: CEO Marc Benioff

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CRM and cloud software pioneer Salesforce is building artificial general intelligence for business, founder, CEO and chairman Marc Benioff said today at the company’s ...

Artificial general intelligence timeline prediction by Geoffrey Hintonon Twitter, now X. “We live in very uncertain times. It's possible that I am totally wrong about digital intelligence overtaking us.”

Salesforce’ Einstein AI engine already runs over a trillion predictions a week, the company says, and chief technology officer Parker Harris said the company has built “over 10 LLMs.” “When Google came out 20 years ago … everyone got smarter,” Salesforce CEO for AI Clara Shih told me earlier this week. “We’re witnessing one of those pivotal moments now ... we’re witnessing a step function in human potential.”As CTO Harris demonstrated, this hyperautomation means AI that auto-generates websites, auto-generates product descriptions for e-commerce apps, auto-generates landing pages for marketing campaigns.

To build AI safely, Benioff says, Salesforce has established policies and procedures as well as no fewer than six ethical AI councils. The company also stresses its key tenets of ethical AI, which include “our product policies protect human rights,” “web advance responsible AI globally,” and “transparency builds trust.”

 

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