Loop in collaboration with VISA, proudly introduces the Tap-to-Phone instant payment solution for minibus-taxi commuters and operators.
VISA is committed to helping cities create efficient and inclusive commuting experiences, and this partnership represents a significant step toward ensuring that the safety and convenience of digital payments become a reality for millions of commuters and drivers across our country.”The launch event was attended by numerous stakeholders who have supported Loop’s efforts to revolutionize the taxi industry into a safe, seamless experience for commuters and operators.
Currently, this service has over 3000 active commuters, with many topping up their secure Loop transport wallets for a week or month at a time.Jamie Wyngaard, Head of UX at Loop, stated, “When I used minibus taxis, I would spend up to 20 minutes a day waiting in line at an ATM and then deal with the anxiety of asking the driver for change. Using Design Thinking, we conducted research interviews with commuters, drivers, and operators.