Putting People First: The Key to Success in the Ski Industry

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Matt Mosteller,Senior Executive,Resorts Of The Canadian Rockies

Matt Mosteller, a senior executive with Resorts of the Canadian Rockies, emphasizes the importance of prioritizing people in the ski industry. He believes that by focusing on the well-being of employees and customers, other aspects such as financial performance and community enrichment will naturally improve.

Matt Mosteller is a senior executive with Resorts of the Canadian Rockies. It is high time leaders of all companies finally get on the right path. Canada, we can and need to be a champion in the well-being economy. The industrial age model of being solely focused on profits, costs and selfish financial metrics is no longer practical or sustainable for the greater priority – our people. Even worse, those humans are a footnote in the costs, often listed as a cost or resource.

For starters, let’s begin with the ski industry because this close-knit community which I am involved in, is – absolutely, full stop – totally about people. If you lead with a hyper focus on putting your people first, then those other areas such as financial performance, safety, environment and community enrichment will organically follow. I have worked in the ski industry my entire adult life – including a stint as a professional ski bum – and worked my way up to the leadership level. I’ve seen both sides of the coin, figuratively and literally. For years, I had it wron

 

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