NERC directs electricity distribution companies to refund wrongly billed customers

The Nigerian Electricity Regulatory Commission has directed all electricity distribution companies to refund customers wrongly billed with the new rate.

According to NERC, customers should be refunded through energy tokens no later than April 11, and file evidence of compliance with the commission by April 12.The commission said customers under the classification, who receive 20 hours of electricity supply daily, will pay N225 per kilowatt , starting from April 3 — up from N66.

“All DisCos shall ensure that only the newly approved Band A feeders listed in their April 2024 supplementary orders are maintained as band A for the purpose of vending to prepaid customers and billing for post paid customers on their networks,” Terab said.“All DisCos are required to immediately post on their websites the schedule of approved Band A feeders that have been affected by the rate review.

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