EU's new right-to-repair rules force companies to repair out-of-warranty devices

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The European Union News

Manufacturers,Household Products

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extend a product's guarantee if it breaks under warranty, while obliging manufacturers to repair devices no longer covered. The law still needs to be approved by member nations.

Once it expires, companies are still required to repair "common household products" that are repairable under EU law, like smartphones, TVs and certain appliances . Consumer may also borrow a device during the repair or, if it can't be fixed, opt for a refurbished unit as an alternative. . It would have liked to see more product categories included, priority for repair over replacement, the right for independent repairers to have access to all spare parts/repair information and more. "Our coalition will continue to push for ambitious repairability requirements... as well as working with members focused on the implementation of the directive in each member state."

 

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