Simply put, it is a way of connecting different apps and services within your organization, as well as with third parties. It also encompasses how effectively you can connect your apps and services to suppliers, customers, and partners.
Additionally, as the business grows, a lack of integration leads to a situation where different departments see different data from one another. This lack of data parity creates a silo effect within the business. Another option that some organizations rely on is to turn to citizen integration tools. Unfortunately, these tools tend to offer a linear approach, which makes them inflexible and expensive at scale. Additionally, because their business model is pay as you go, the more you grow and more integration you need, the costlier it becomes.One of the misconceptions about automation is that it replaces people.
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