Committee calls for B.C. taxi, ride-hailing industry to improve disabled access

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VICTORIA — A B.C. legislature committee looking into taxi and ride-hailing services has issued recommendations, including measures to improve accessibility...

VICTORIA — A B.C. legislature committee looking into taxi and ride-hailing services has issued recommendations, including measures to improve accessibility for people with disabilities and services in small and rural communities.

Committee members say they are concerned people with disabilities face systemic barriers and discrimination when they try to access transport services and changing that is a priority. It says there should be a unified code of conduct for all taxi and ride-hailing drivers, as well as a formal complaint process for passengers who have suffered discrimination.

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