Lessons Learned Disrupting The Travel Industry

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Shailesh Kunnath News

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Shailesh Kunnath is the CSO of Staynex. Read Shailesh Kunnath's full executive profile here.

One of my passions in life is travel. It’s also an industry that has been stagnant for the better part of 60 years. It began with travel agents who manually handled bookings at hotels. Then came the online travel agents like Booking.com and Hotels.com, which digitized the traditional booking process. However, despite this shift to online platforms, I realized the core issues of high commissions and lack of connection between hotels and customers remained.

My passion for travel gave me intimate knowledge of the industry shortcomings which enabled me to begin disrupting the travel industry in the first place. So, identify what truly excites you and engage with it. Your passion is the driving force behind your efforts.When I was frustrated with the existing hotel booking systems, I knew there had to be a better way. But personal experience alone isn’t enough.

My advice is to build and nurture your network. Go out for a drink with your friend and ask them a few questions. As you progress, seek feedback from a wide group of people, including potential customers and early adopters. They can provide critical perspectives and help you identify early blind spots in your plan.after founding. To help understand that growth is gradual, I created a roadmap with achievable targets and was ready for potential setbacks.

 

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