most guilty of overbooking their flights — a bizarre industry quirk that leaves hundreds of thousands of paying passengers grounded each year.
Frontier was third overall with a rate of 6.47 per 10,000. The low-fare flyer snagged the boobie prize for highest number of passengers involuntarily booted, at 11,328. Fourth wasLegacy carrier Delta took fifth place but according to the report, all 115,827 bumped passengers left the line voluntarily.
“The process of selection is generally random. However, airlines might prefer to start the process from the pool of passengers who do not have any loyalty status,” Anton Radchenko, founder of Boston-based AirAdvisor, toldIf you find yourself involuntarily leaving a plane, make sure you work the situation to your advantage, one pro said.And while there are usually enough volunteers, suppose that you do find yourself at the receiving end of an offer you can’t refuse.