How to leverage AI as a force for good in your business

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Theuns Kotze,BSI,International AI Maturity Model

Because AI is a tool to support and augment the human factor, both strategy and governance are critical for success, says Theuns Kotze, MD, IMETA, at BSI.

According to BSI’s exploration of business activity and attitudes towards AI, more than three-quarters of global business leaders feel that organisations will be at a competitive disadvantage if they do not invest in AI. Yet BSI’s International AI Maturity Model, which assesses and weighs a suite of measures, including organisational confidence and readiness, found countries at markedly different stages on their journeys.

Thinking strategically, whether you are creating AI tools or just leveraging them, might sound obvious. Yet according to BSI’s research, under half of businesses globally have an AI strategy . The reality is that success with AI will depend on answering the what and the why of introducing it to your business. This means understanding your individual organisation’s needs and getting to grips with what AI can actually do, then working out how those two things align.

Equally, putting effective governance in place is vital. AI is to some degree the great unknown. While it offers huge potential to be a force for good for society, there are many considerations for businesses at the vanguard. Regulation of AI in South Africa is still in its infancy; however, the country is well-positioned to ensure its safe and responsible use, as many organisations have started to put plans and processes in place to ensure the responsible use of AI.

 

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