Largest water utility company in the U.S. targeted in cyberattack

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American Water, the largest U.S. water utility company that provides services to more than 14 million people, says it noticed unauthorized activity and immediately took protective steps, including shutting down systems and temporarily pausing billing.

American Water, the largest regulated water and wastewater utility company in the U.S., announced Tuesday that it was the target of a “cybersecurity incident.” The New Jersey-based utility company became aware of “unauthorized activity” in their computer networks and systems on Thursday that was determined to be the result of a cyberattack, it said in a statement.

' American Water also took their customer portal service offline as part of their response, putting a pause on billing 'until further notice,' they said. 'At this time, we currently believe that none of our water or wastewater facilities or operations have been negatively impacted by this incident,' the company said, adding that their team is working to safely restore the systems.

 

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