: A company offering Umrah packages and its director were fined RM18,000 at the Magistrate’s Court today for six charges of failing to comply with an award order totalling RM67,390 from the Malaysian Consumer Claims Tribunal granted to three individuals.
The charges were framed under Section 117 of the Consumer Protection Act 1999, punishable under the same section and act, which provides a maximum fine of RM10,000 or imprisonment for up to two years or both. Janawatul Fieza requested the court to impose a severe penalty on the company’s director, whose actions have caused losses to the claimants, the ministry, and the court and serve as a lesson to others.
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