It can be easy to rally behind an ordinary gamer against a hardware manufacturer. There have been plenty of publicand so on. But the natural prosumer and anti-manufacturer attitude that might come about as a result can run the risk of being taken advantage of—and if UK online PC hardware retailer Overclockers UK is to be believed, this might be the case here.
First, that"the returned GPU weight at 500 grams" with this information being"obtained from DPD at the hub when they received the item", 500 grams being much lighter than the manufacturer-confirmed 1,188 grams of the RTX 4070 Ti the customer said they sent in.Keep up to date with the most important stories and the best deals, as picked by the PC Gamer team.
OCUK also says it"had call recordings of the customer informing us of the machine that the wrong GPU was a part of—information that we didn't know previously, showing that he was knowledgeable of what it was and its origin." The most damning piece of evidence, provided it's correct, is certainly that the original package weighed in at under half the weight of the 4070 Ti the customer claimed to be sending in. Even if we're not to categorically judge this case from this evidence alone, it does mean there was only a slim moment from door to depot when the card could've been switched.
Since then, Jacob's led a double-life as part-hardware geek, part-philosophy nerd, first working as a Hardware Writer for PCGamesN in 2020, then working towards a PhD in Philosophy for a few years while freelancing on the side for sites such as TechRadar, Pocket-lint, and yours truly, PC Gamer. Eventually, he gave up the ruthless mercenary life to join the world's #1 PC Gaming site full-time. It's definitely not an ego thing, he assures us.