1-800 Contacts CEO on finding opportunities to disrupt in healthcare - Business Insider

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1-800 Contacts has been upending the healthcare industry for 25 years — CEO John Graham shares where he sees opportunities for further disruption

1-800 Contacts has been a pioneer of direct-to-consumer healthcare for 25 years.

He said there are two ways to get attention in healthcare — accessibility or cost — and it is usually a compromise between the two. The areas ripest for disruption are the places where you can break that compromise and offer more accessibility while lowering the price. Telemedicine, which allows people to interact with a doctor through their phone or computer, is a perfect example of this. Following is a transcript of the video.1-800 Contacts has been around for 25 years disrupting healthcare.

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