Blake Morgan is a customer experience futurist. Blake is the author of two books on customer experience. She is the author of the new book"The Customer Of The Future: 10…Blake Morgan is a customer experience futurist. Blake is the author of two books on customer experience. She is the author of the new book"The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow's Business" .
" Blake's clients include Comcast, Genentech, Accor Hotels, Accenture, Parker Hannifin, Ericcson, Omron, Verizon, Adobe and more. Blake is a guest lecturer at Columbia University and adjunct faculty at the Rutgers MBA program. She is a contributor to Forbes and the Harvard Business Review. Blake is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube. She's worked with Accenture, Intel, Verizon Wireless, and many more.
Covid_19
Thanks - Included this in my list of ways that individuals and businesses can help during COVID2019