ManpowerGroup President Becky Frankiewicz talks future of employment - Business Insider

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Soft skills will help you find a new job, according to one of the top staffing execs in the US

Now, job demand has skewed to favor those that will get us "out of the crisis," such as cybersecurity and cloud engineers that will grow virtual workplaces, Frankiewicz said, citing Manpower data. Plus, companies have created entirely new jobs, likeSome experts predict jobs in hospitality and food services, the sectors hardest hit by the crisis,.

Take some of the new jobs opening up, such as contact tracers and social distancing monitors, who ensure people. Frankiewicz said communication skills are critical for a social distance monitor, as the role will be a conversational one that requires someone who has dealt with conflict and has communication skills. "Someone in hospitality would be perfect for that," she says.

"What we're saying is don't define yourself by the title that you had, like a front-desk clerk at a hotel," Frankiewicz added. "Define yourself by your skills and in that way you can go into different fields of work." The growth in jobs that require these communications and social intelligence skills can particularly help women, who made up 60% of workers laid off from the coronavirus pandemic, she said. The Pew Research Center finds women on average tend to occupy jobs that require higher levels of social intelligence, meaning they might be uniquely qualified to work contract tracing and other new post-pandemic gigs.

"I'm hopeful for women," Frankiewicz said. "We have the curiosity and ability to position ourselves, in the communication perspective, for new jobs."

 

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The pool of job applicants with soft skills can be a wide pool for employers to draw from.

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