Deloitte innovation chief on how to build a creative culture - Business Insider

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Deloitte's innovation chief reveals the 4 key questions leaders need to ask to build a culture where employees aren't afraid to take risks and share creative ideas

"Diversity brings differences of thought, different perspectives on the solutions, and it opens our eyes to blind spots that we might not have thought about before," Henry said.

"In today's day and age, just because the tech can do something doesn't mean it should," the CIO said. "Having a diverse workforce can help us understand all the impacts of things like facial recognition, algorithms, other tech advances, and its potential downfalls." Every company needs to run experiments to develop new products and improve business operations.

"Quite frankly, innovation takes trial and error," Henry said. "It takes us doing things differently that may not always work the first time. Leaders should focus on creating a culture that celebrates those hard lessons instead of punishing people for failures." Apart from building from within, employers should create an ecosystem of external partners who bring in new ideas, Henry said.

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