T-Mobile and Sprint's blended network operations help suppress churn - Business Insider

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T-Mobile's subscriber accrual is helped by the low churn it maintained, likely aided by migrating Sprint customers onto its better network

It is particularly important for T-Mobile to maintain a low churn rate as it prepares to transition the

Sprint user base onto T-Mobile. As part of this process, T-Mobile said that it has already blended over 10% of network traffic, which helped improve the Sprint customer experience, since Sprint customers previously didn't have access to VoLTE capabilities. of the major US carriers, so T-Mobile can help suppress churn by accelerating these backend network migrations.

 

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