Lowe's e-commerce makeover came just in time for new home projects - Business Insider

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Lowe's underwent an online makeover just in time for the surge in home improvement spending by customers, CEO says

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The coronavirus pandemic has seen consumers rely heavily on online shopping, as many look to complete projects around their homes. "It was very obvious that the fundamental things that world-class retailers do very well were absent here," he said on Wednesday during Goldman Sachs' annual Global Retailing Virtual Conference — citing the state of Lowe's e-commerce business in 2018.

 

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