Microsoft Is Building A Cloud-Based Phone Company — And Taking On A Public Company It Helped Grow

to provide communications services to Azure cloud customers. Twilio then became a customer of Azure to host its software. Twilio declined to comment on whether it would remain a Microsoft Azure customer.

In an interview, Scott Van Vliet, Microsoft’s corporate vice president of intelligent communication, wouldn’t discuss the future of Microsoft’s relationship with Twilio, other than to say: “We hope that our customers that look to Microsoft will see that we provide one of the most reliable and scalable cloud platforms.”

But Twilio faces stiff competition from a motivated Microsoft. Microsoft’s Teams’ platform is used daily by more than 75 million people, enabling the company to pitch a vast customer base for deploying its new communications services. In addition, one of the key threats to Twilio will be Microsoft’s ability to cross-sell its communications suite to developers on GitHub, a service it owns that is used by more than 50 million developers to build applications.

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