A traveller wearing a face mask walk towards the taxi stand at the arrival hall of Changi Airport on March 23, 2020 in SingaporeSingapore's Changi Airport, voted the best airport in the world, said the fight against COVID-19 has only just begun as the impact from the pandemic on the travel industry shows no signs of improvements.
Even with the opening of "Jewel" in 2019, a massive shopping and entertainment complex, the Changi Airport Group has suffered a blow from low visitor numbers. Singapore's Changi Airport has warned of a "daunting" future amid the coronavirus pandemic as officials of the world's best airport say passenger flights are now at the lowest level in Changi's history.
The company has also cut management and staff salaries as much as 30%, and recommended no dividend payout for 2019/2020, the airport group said. Changi airport was voted the world's best airport in 2020 by international travellers for the eighth consecutive year,In April 2019, Changi Airport opened a 1.5 million square feet shopping and entertainment complex called "Jewel" which has a rainforest, hedge maze, and the highest indoor waterfall in the world. Although Jewel has boosted revenue 2.6% to S$3.
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