Business trip during pandemic: testing, empty airports, lonely takeout - Business Insider

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My business trips now include testing, empty airports, and lonely takeout dinners — here's a look at how work travel has changed

, but until I actually experienced it, this was just an abstract thought. Now, having been in BOS, LAX, DTW and MSP — all top 20 airports — at normally busy travel times, the reality is disorienting.The pandemic has touched us all in big and small ways.I had a little extra time at MSP and was wearing a very scuffed pair of shoes. To my surprise, I found an open shoe shine stand.

Similarly, hotels that cater to Monday-Friday business travelers feel as empty as if it were a Saturday.After two trips and three nights in a normally thriving Sheraton in Minneapolis, I never saw anyone in the large lounge area, and, of course, signage everywhere alerts guests to the need to take precautions. The morning breakfast buffet was eliminated and the drinking fountains and ice dispensers were turned off.Out is the nicer, intimate, dinners and in is the more casual outdoor option.

The "new travel normal" isn't just about changes in procedures; there are definitely some new risks .My first trip was to evaluate a prospective acquisition for a private equity firm, and I was to visit a manufacturing facility in Minneapolis and meet with the management team. The business was housed in the same structure — but separated by an internal wall — as its primary supplier.

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