An IBM exec on how robots and AI are transforming HR jobs - Business Insider

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An IBM exec on how robots and AI have transformed human resources jobs and why the company is tapping into the $148 billion HR tech market

The human resources field is changing quickly. In fact, according to a recent IBM study, seven out of 10 HR executives believe that the role of the chief human resources officer, or CHRO, needs to evolve.

That's according to new research from IBM, which analyzed how HR departments have transformed over the last 10 years. IBM found the highest performing HR teams automate tasks like payroll and hiring, and spend more time acting as a consulting arm of the organization – targeting talent problems and coming up with creative solutions to address them.

The tech company created a platform that can determine what skills teams might have or lack, and what they specifically need to be trained in, based on materials like their résumés. The tool creates a personalized training curriculum for workers, Wright said, and it also predicts the skills they might need in the future. This ensures that the skill sets of employees will always stay relevant.

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