28 May 2021 - 17:01SA’s top ranking in the 2021 Front Office Business Process Outsourcing Omnibus Survey was a jab in the arm during a time when Covid-19 has upended our economic and social systems.
Youth unemployment is perhaps one of the most pressing issues facing the country. In light of the numerous initiatives of your department and those of your colleagues it is clear that the gravity of the situation is not lost on you. This letter is an honest effort to meaningfully engage over job-creation policies and how we can better leverage our rapidly evolving context to create more opportunities.
Having conducted research on other markets that have successfully leveraged BPO to drive aggressive economic growth, and framed the strengths of our unemployed youth, we have developed an approach that we hope may prove useful in shaping some provocative thinking.