Facebook fires back at damning Wall Street Journal reports that accuse the company of being 'riddled with flaws'

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The Wall Street Journal published a series of reports finding Facebook to be 'riddled with flaws.'

that detailed human traffickers were using the platform to sell victims. The new Journal investigation found that Facebook knew about the trafficking concerns prior to receiving pressure from Apple, with one researcher writing an internal memo stating that a team looked into "how domestic servitude manifests on our platform across its entire life cycle: recruitment, facilitation, and exploitation" throughout 2018 and the first half of 2019.

"With any research, there will be ideas for improvement that are effective to pursue and ideas where the tradeoffs against other important considerations are worse than the proposed fix," Clegg wrote. "What would be really worrisome is if Facebook didn't do this sort of research in the first place." Clegg concluded that the company "understands the significant responsibility" that comes with operating a platform thatHe said Facebook takes that responsibility seriously, "but we fundamentally reject this mischaracterization of our work and impugning of the company's motives."Our goal is to create a safe and engaging place for users to connect over interests and passions.

 

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No, they're correct. The reporting system seems to be mainly automatic and, more often than not, you'll get a reply of 'this doesn't violate community standards' even when it very clearly does.

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