Customer accounts under Ohm Energy and iSwitch will be transferred to SP Group from Oct 20 and Nov 12 respectively.For retailers ceasing their operations entirely, EMA said it will ensure a smooth transition for affected customers.
Affected customers will have the option to accept the transfer, or switch to another retailer of their choice, it added.Electricity retailer iSwitch to cease operations, accounts to be transferred to SP Group EMA said it is also “open” to allowing retailers to suspend their operations by transferring their customers to SP Group while they"strengthen their businesses and ease their customers’ transition with ex-gratia payments". An ex-gratia payment is one that is made voluntarily and not out of any legal obligation.
“There is also a curtailment of piped natural gas from West Natuna and low landing pressure of gas supplied from South Sumatra,” said EMA.Most Open Electricity Market consumers have been"cushioned" from the price volatility in the wholesale electricity market due to the fixed price plans, discount-off-regulated tariff or regulated tariff.
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