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Family battles to recoup money from online furniture company

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A purchase of luxury couches has turned into nightmare for the Mongale family after an online furniture company hit them with a R3,000 refund fee for cancelling the deal.

Phete Mongale has lodged a dispute with consumer rights authorities after Gorgeous Furniture in Midrand demanded R2,925 after he wanted his R19,500 refund

when the company could not provide him with the specific L-shape couch he wanted...If you have already registered or subscribed, please sign in to continue.

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