is abuzz with talk of business automation, and companies are allocating big budgets to this new investment priority. But mainframe systems often get left in the wake of exploding emphasis on cloud computing. We present two ways to bridge the gap between the old and the new.
But charity begins at home, and business automation platforms promise huge benefits to employees. They will increasingly be able to leave more routine administrative tasks that require rapid processing power rather than human intelligence and focus on more complex activities. More empowered employees tend to be more fulfilled and productive.Older IT systems can’t just be ignored by default, and business automation projects should be realistic about the need to include them where necessary.
Organisations must move beyond RPA if they expect to maximise the benefits of business automation and achieve the return on investment demanded by boards and shareholders. Hybrid business automation strategies are emerging. They often involve combinations of technology that extends beyond RPA to application integration based on API and workflow automation, among other things.