A Hamilton hairdresser feared losing her business and her home after receiving a shock bill from her energy company to the tune of £72,000.
“I’ve had to cut my staff back to two and close the salon most of the week as I can’t afford the lighting and heating costs. I was terrified to lose my business and my home over what is a mistake on their part.Last month Ann Marie received a final bill from Maxen for £71,402.87 to cover her energy costs for the previous 11 months. The energy firm kept up its demand despite the Energy Ombudsman backing the 51-year-old.
The firm did not send an itemised bill, yet threatened legal action and referred Ann Marie to a debt collection agency. Maxen Power denies threatening her with court action or debt recovery.