First Boxing Day without COVID-19 restrictions sees full stores, but not as much business as pre-pandemic

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Shoppers were back on Monday in stores across Canada for the first Boxing Day since 2019 with no COVID-19 restrictions, but experts say the pandemic has forever changed one of the biggest shopping days of the year.

"Black Friday is obviously a very busy day for us, but Boxing Day is one of our biggest sales events of the year,” Steve Toews, store leader of a Best Buy in Deerfoot Meadows, Alberta,. "It's been really amazing with customers this year – we've seen a large inflow of people coming through.”

Retailers were forced to pivot to online sales, and customers followed. Now many believe there is simply no need to come to the mall on Boxing Day to get the best deals. After Black Friday and Cyber Monday sales fell short of expectations last month, experts were torn on whether Boxing Day would bring deeper discounts or would see more stores trying to save money.

 

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This is what happens when customer service disappears

We will never comply anymore

I hear Balenciaga was pretty empty.

Well that’s odd. Perhaps Eating and Heating are more popular these days? TrudeauBrokeCanada CanadaIsBroken

Really, did these experts try & enter Cross Iron Mall?! 🤔

It’s back to normal that’s for sure I was out shopping today and it’s was insane stood in line for almost an hr in 1 store just to pay

Media and government scared the hell out of people. It's why people in a small town wear a mask riding a bike at 10pm when they might pass 10 people max their whole trip.

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