PHOENIX — Access to a piece of paradise — it's the allure of timeshares. But for Rose Raney, the allure has run out.However, a few years after Raney's husband passed away, the timeshare did not necessarily fit into her life.And when Raney's aunt died, she inherited a second timeshare, this time at Westgate Painted Mountain Golf Resort in Mesa.
When she began preparing a will, she decided to get rid of the timeshares, not wanting to leave her family to sort them out. So, when she received a postcard from Square One Group it seemed like good timing.Raney recalls the postcard invited her to a motel for dinner and a presentation about exiting timeshares. She signed up because the contract came with big guarantees.
It's been more than three years since Raney signed the contract with Square One Group. She still has her timeshares, paying yearly dues on both, and there's no sign of a refund from the company.The Better Business Bureau has a consumer alert for Square One Development Group and its affiliated companies under other names warning of a pattern of complaints for failure to honor contracts and misleading sales presentations.