How on-demand delivery services hobbled an American city | CNN Business

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How on-demand delivery services hobbled an American city

New York City is known for fast meals and easy access to everything, but its public spaces are being severely strained by the surge in on-demand deliveries, fueled by a pandemic boom in online orders and the rise of a new crop of ultra-fast delivery services. There are around 65,000 delivery workers on Uber Eats, DoorDash, Postmates and other apps who bike around the city’s five boroughs every day, pushing to bring impatient customers their meals as quickly as possible.

“People view delivery workers as dirty, smelly and taking up too much space,” said Wood, a member of Workers Justice Project, an advocacy group for delivery workers in New York City. “They want us to be this invisible army that gets what they need done. They don’t want to pay attention to how the sausage gets made.

 

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