launched Watsonx, a new artificial intelligence and data platform to help companies integrate AI in their businesses.
The new AI platform launch comes over a decade after IBM’s software called Watson got attention for winning the game show. IBM at the time said Watson could “learn” and process human language. But Watson’s high cost at the time made it a challenge for companies to use. Fast-forward a decade, chatbot ChatGPT’s overnight success is making AI adoption at companies a focus, and IBM is looking to grab new business. This time, the lower cost of implementing the large language AI models means the chances of success are high, IBM CEO Arvind Krishna said in an interview ahead of the company’s annual Think conference.“When something becomes 100 times cheaper, it really sets up an attraction that’s very, very different,” said Krishna.
Krishna said AI could reduce certain backoffice jobs at IBM in the coming years. “That doesn’t mean the total employment decreases,” he said about some media reports talking about IBM pausing hiring for thousands of jobs that AI could replace. “That gives the ability to plough a lot more investment into value-creating activities… We hired more people than were let go because we’re hiring into areas where there is a lot more demand from our clients.”He added that IBM was also embracing a more open ecosystem and partnering with open-source AI software development hub Hugging Face and others.
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