To read about how Lee Valley Tools and its second-generation CEO bounced back after the pandemic, read “The sharpest tool in the shed” later in May.3,700 employees | Operates in 60 ports and 90 terminals across North America
Bianchin, 35, graduated from Wilfrid Laurier University with a business degree and spent five years in Silicon Valley before returning home. Blendtek has been built on three pillars: a team of experts help clients develop new foods, beverages or supplements; a selection and distribution arm helps manufacturers procure ingredients; and a custom operation combines inputs for bakeries and other food processors.
Seabord Transport started as a petroleum transportation business that delivered to rural service stations on Cape Breton Island. To be precise, it owned exactly one truck and one trailer. Looking to increase its geographic footprint, the company’s leaders knew diversification was next on the docket. Seaboard moved into chemical and other liquid and dry bulk transportation, which fuelled growth across the country and into the U.S. market.
When Verve Senior Living sets out to build a new residence, it first engages construction and operations managers in a “lessons learned” exercise. Employee and resident feedback from past projects feeds into the new design, too. “We apply a continuous-improvement loop to our designs, resident programs and team-member engagement,” says CEO David Bird. “We recognize that constructive criticism makes us better at what we do.
Ren’s Pets also just completed its first employee engagement survey, with a completion rate of nearly 65%—high for retail and a very good sign, as far as Arsenault’s concerned. “If you have low engagement, people don’t care about giving feedback,” he says. “This shows they believe we’re going to take the feedback and make the company better.”Canada’s Best Managed Companies Methodology
In terms of strategy, Best Managed companies must have a formal methodology for strategy development, ensure the strategy reflects all stakeholders, have the right capabilities and metrics in place to execute, and clearly and consistently communicate the strategy to all levels of the organization.
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