As Uber drivers complain of deactivations and 'policies that keep us in poverty,' company issues its own civil-rights audit

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Uber civil-rights audit exposes lack of recourse when drivers are kicked off platform, plus need for more improvements

Uber Technologies Inc. released its civil-rights audit on Friday, an outside review it agreed to undergo last year after pressure from shareholders, to mixed reactions.

Other shareholder concerns included: inadequate disclosure around sexual assaults on the platform; research that found evidence of racial discrimination in the company’s pricing algorithm; a lack of diversity in Uber’s leadership; and more. Veena Dubal, law professor at UC Irvine whose research focuses on law, technology and work, said Friday that the audit “is a great example of how company-paid-for audits will never address the real issues.”

“It should not be lost on people that people of color and immigrants are the majority of Uber drivers,” said Daryush Khodadadi-Mobarakeh, worker leader with the California Gig Workers Union, on Friday. “Uber actively pursues policies that keep us in poverty and prevent us from having a voice on the job and a seat at the table. If Uber wants to address the issues we face daily adequately, management will meet with us.

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