Cath Glaze and her husband Martyn had left their £9,500 vehicle in the car park while they went on holiday to Portugal.The Luton fire, which broke out on level three of the airport's multi-storey car park, is thought to have started in a diesel car and spread rapidly, causing structural damage and destroying as many as 1,500 cars. Ms Glaze and her husband contacted their insurer after the car was destroyed in the fire, but were shocked to be told that they could be considered at fault.
"Ms Glaze also said that the company had not given her a company car and said the couple's no-claim bonus could be affected. She said that she was given a payout of just £7,000.Airport bosses said they had passed on the details of 1,405 cars to the Motor Insurer's Bureau.Some 235 flights were cancelled due to the fire, affecting around 40,000 passengers.