Small-business retailers: How gift cards can be your ticket to holiday success

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How to create gift cards for your business, promote them, and prepare for customers redeeming them

With the holiday shopping season fast approaching, a simple addition to your catalog can go a long way: gift cards.

People love getting them, too. In an October survey from the National Retail Federation, 55% of respondents said they hope to get a gift card as a present this year.1. Create your gift cards You may be able to order physical cards or offer digital ones through your e-commerce platform or point-of-sale system. Physical cards typically cost less than $2 per card, and digital cards are often free.

Digital cards let you keep making sales until the very last minute. DeCavage says she usually sees a rush of gift card orders “like three days before a holiday.” You can use gift cards to encourage other spending. This year, DeCavage is offering gift cards as bonuses to customers who spend more than a certain amount at Cinder + Salt.

“We try to make it a part of the shopping experience for people who are really unsure about what to get,” DeCavage says.

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