MTN South Africa has seen significant improvements in performance and customer experience, where it has rolled out network resilience upgrades.
“In MTN’s Central Region, which includes the Free State, Northern Cape, and parts of North West, network sites with resilience are now achieving above 98% network availability daily.” “This has led to improved throughput and availability, reduced drop call rates and increased data volumes,” it said. This minimises network unavailability during load shedding, load reduction, and extended power failures.In Mpumalanga, sites with resilience are achieving 98.33% network availability daily — which MTN said is a record high in the region.Among its 2023 highlights, MTN said the southern Free State town Oppermansgronde received 4G coverage for the first time, while all towns saw improved network availability.