Delta CEO says massive tech outage cost company $500 million

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Justin Boggs is a writer for the E.W. Scripps company. Justin covers anything from politics to sports and entertainment.

In the wake of last month's massive cyber outage involving a botched CrowdStrike software update, Delta Air Lines CEO Ed Bastian told CNBC that the airline lost $500 million.Bastian said the outage did not just cost Delta lost revenue, but the company was also forced to pay for reimbursements and hotel costs. The CEO said the company has hired attorney David Boies to help the airline recoup some of its losses.“We have to protect our shareholders.

RELATED STORY | CrowdStrike gives initial report on how global computer outage happenedWhile Delta's competitors were able to recover and offer relatively normal service by the following weekend, Delta languished with hundreds of delays and cancelations in the five days following the outage.The service disruption prompted the Department of Transportation to launch an investigation into the company's response.

 

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