Devastated brides have revealed the joy of their wedding day has been somewhat “sabotaged” as they make desperate attempts to obtain the video footage taken by the company they hired.
Erin said she was left bitterly disappointed that key moments from their wedding day weren’t captured. However, she doesn’t blame the photographer and videographer there on the day as she said they were given no information, despite spending hours filling out a form and selecting Pinterest inspiration.Erin said she had to chase Andres & Co for weeks to get her photos and was even contacted by the photographer who claimed she hadn’t been paid for her services.
“Emails are bouncing back, calls are rejected and any attempt at contacting is unsuccessful. I now have to fork out more money to have access to my video,” she said. “This whole ordeal has taking the joy out of my wedding, a day my husband put out life savings into and I spent every waking moment for the best part of 10 months organising,” she added.“We got engaged in June last year and were saving every penny to put towards our big day and we are still feeling the burn now,” a bride told reporters.Chrislyn D’Costa is another Sydney bride who feels devastated by her experience with Andres & Co.
They were married in March this year and while they received their wedding photos, the couple are still waiting for their video almost six months later. “We’ve paid for something we didn’t receive and now need to pay again, or just lose those memories. We will pay, but it just means going without for other things as we’d not budgeted on paying twice.”Another couple also expressed disappointment as Lauren Newcombe and her fiance are chasing money from Andres & Co as they owe them money as well as they never showed up to their pre wedding engagement shoot in August.