Bay Area SunPower solar customers claim they're out thousands amid company's bankruptcy

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SunPower Bay Area customers say they're out thousands of dollars for solar systems that either aren't working properly, weren't fully installed, or had installations that caused damage to their homes.

SunPower Solar Bay Area customers say they're out thousands of dollars amid the company's bankruptcy and CSLB accusation.Bay Area residents say they're out thousands of dollars for solar systems that either aren't working properly, weren't fully installed, or had installations that caused damage to their homes. SunPower solar is one of the largest and most well-known solar providers.

The Villegas family showed us messages from SunPower saying it would reimburse them for the roof repairs. But Richard Villegas says when the bill came in at $25,000, SunPower didn't pay."I want out of this contract complete and to put my house back to how it was before they walked into my door," said Villegas.

The case is with the Attorney General's Office and could lead to discipline up to and including the revocation of SunPower's license if the violations are proven. CSLB tells 7 On Your Side Investigates that it received the complaints and they have been assigned to an investigator. There, SunPower suggests customers can find local service providers if they need service. But Machalinski and Wells say that hasn't been helpful for them.

 

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