Many female car owners will be all too familiar with the anxiety of taking their car to a garage for repairs.
“I noticed I was being treated differently,” she told the Manchester Evening News. “It was the complete opposite of the experience I had before. When she was finally reunited with her vehicle, the mum said she noticed the steering wheel wouldn’t turn and the clutch pedal was shaking. Not only this, it was also discovered the garage had replaced just half her clutch for the £300 she paid.
“It’s not all garages, but my mum was dying and I felt like I was in a really vulnerable position. They said they were trying to do me a favour by only paying £300 and they weren’t. It’s just awful. Penelope isn’t alone in her experience of being treated differently for being a woman. For Carol Hughes, it wasn't just her mental health on the line if she didn't get her car sorted – her physical well-being was also at risk as she depended on her car for hospital appointments.