The crucial but 'unknown industry' in need of more workers

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You've likely heard of border force workers, but there's a crucial job helping protect our country that's not widely known.

You've likely heard of Border Force workers, but there's a crucial job helping protect our country that's not widely known.Tasked with navigating complex customs regulations, ensuring compliance and helping businesses avoid costly delays and penalties, customs brokers are the gateway to bringing everything from cars to food and furniture in from overseas.

Wilson explained that custom brokers get goods through customs, working out what duties, taxes and quarantine requirements apply to them. "A lot of the time people don't actually know they need a customs broker until they need a customs broker," Renee Wilson said of her career. She has warned a shortage of custom brokers will impact the whole country."If we have a shortage it's going to put a massive problem on the cargo coming in," she said.

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